Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full return, exchange or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number and follow further instructions.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. If you use a prepaid shipping label, shipping amount will be deducted from your return to cover shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your [return/exchange. Please allow at least 5 days from the receipt of your item to process your return/exchange. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned [or exchanged.
-Customized orders.
- Orders from The HUMANITY Collection.
For defective or damaged products, please contact us at the customer service E-mail below to arrange a refund or exchange.
Please Note
A 3% restocking fee will be charged for all returns. Sale items are final and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: